There’s a pretty good article in Newsweek on the issue of privacy, proposing the almost obvious idea that privacy is the new online currency, but putting it very well:
The genius of Google, Facebook, and others is that they’ve created services that are so useful or entertaining that people will give up some privacy in order to use them. Now the trick is to get people to give up more—in effect, to keep raising the price of the service.
These companies will never stop trying to chip away at our information. Their entire business model is based on the notion of “monetizing” our privacy. To succeed they must slowly change the notion of privacy itself—the “social norm,” as Facebook puts it—so that what we’re giving up doesn’t seem so valuable. Then they must gain our trust. Thus each new erosion of privacy comes delivered, paradoxically, with rhetoric about how Company X really cares about privacy. I’m not sure whether Orwell would be appalled or impressed. And who knew Big Brother would be not a big government agency, but a bunch of kids in Silicon Valley?
The problem with buying things with your privacy is you really don’t know how much you’re paying. With money, five bucks is five bucks. But what is the value of your list of friends? If it’s not worth much, your membership on Facebook may be the deal of a lifetime. If it’s incredibly valuable, you’re getting massively ripped off. Only the techies know how much your info is worth, and they’re not telling. But the fact that they’d rather get your data than your dollars tells you all you need to know.
This caught my eye in light of the recent discussion on the MCN listserv regarding museums’ switching (or not) to Gmail and Google Apps. Some voiced privacy and data security concerns. But I wonder if anyone has analyzed to any depth what those dangers, if any, actually are? Has anyone actually experienced breaches / problems with this? It’s obvious that there is a reason to be concerned, but what I would find interesting is concrete data.

