I sent out a survey request last month to get some high level information on Museum visitor and online traffic, together with some indication of people and budget spent on museum websites. If you took part – I thank you very much, if you didn’t but would like to contribute please follow the link below – its only 6 questions.
I thought I’d communicate some preliminary high-level results, but the intent is to present as part of a panel at AAM. So far I’ve had almost 90 responses – more than I had hoped, so again thank you if you did contribute. Some brief stats:
8% of respondents don’t measure their physical visitors, 11% don’t measure their online visitors, 4% don’t measure either
Over 75% of respondents who measure their online traffic, track visits rather than page views
The average ratio of physical visits to online visits was 2.3, i.e. on average, institutions have 2.3 times more visits on their website
The total online visits claimed by the respondants was well over 20 Million visits per month
Only 14% of respondants had less or about the same online visits as physical visits
One third of websites are maintained by either part time or voluntary staff
There’s more detail but I need to brush up on my Excel skills, but in the spirit of sharing…



January 6th, 2007 06:30
Hi Nick,
Readers of your prelmiinary results might find the report on our Survey of Museums Web Implementations published last year interesting: [166 museums from 17 countries participated]. It’s online at http://www.archimuse.com/research/mwbenchmarks/report/mwbenchmarks2005.html
Anonymized responses are linked from the page describing the survey, at http://www.archimuse.com/research/mwbenchmarks/index.html
best,
jennifer